We are now recruiting for a new Logistics & Customer Service Manager to join our alliance of people, brands and partners working together, as one team, to achieve more for patients, healthcare providers, business partners and investors.
As our new Logistics & Customer Service Manager you will manage and run the UK Customer Services and Export department servicing the Chippenham UK and International businesses and contribute to meeting company-wide Supply Chain performance and strategy objectives. This will include you defining & evolving the future global logistics strategy and identifying & implementing opportunities for logistics service & cost optimisation to ensure continuous improvement.. You will be a strong manager able to set and deliver against strategic deliverables supported with associated metrics whilst balancing your results-orientated approach with the needs and styles of the individuals
Your role as Logistics & Customer Service Manager will involve driving improvements to our service performance, through having the autonomy to try new things in a supportive and entrepreneurial environment. You will have opportunity to be involved in the implementation of a new ERP system which will bring with it new ways of working and the opportunity to transform the way in which we share information and cross-functional working. You will be joining Alliance at an exciting time which will give you potential to make real impact and change within the business as well as working in a fun and challenging environment which brings personal growth and development.
In order to fulfil the role of Logistics & Customer Service Manager you must be able to prioritise and be flexible in an ever changing and fast-moving business. Your background should be in pharmaceuticals to give you the greatest insight into how we tick as a business and support you, your team and our customers to an optimum level. You will not be afraid to take End-to-End ownership of the Service strategy and associated activity and will have resilience to see things through to conclusion.
It goes without saying this role will ensure delivery of product on time and in full, but also you will ensure the voice of the Customer is appropriately represented in the Supply Chain team. As the ideal Logistics & Customer Service Manager you will also use your excellent inter-personal skills, and ability to work with teams and individuals at all levels and locations in the organisation to act as role model and mentor for the Customer Services & Logistics team. You will also be a real team player with a collaborative, caring management style, always looking for ways to support and nurture the fantastic team around you.
If you want the opportunity to join a progressive, people centred, global organisation where real values are at the heart of everything we do then submit your CV via the application button. In return we offer a salary of Circa £55,000 and competitive benefits package, a superb office environment and fantastic team to work with.
Genuine candidates only, NO AGENCIES please. We will be processing all applications as quickly as possible, If you have not received a response by 21 January 2021 you have not been progressed to the first stage of interviews. Unfortunately, due to high response rates we are unable to respond directly to each candidate, however, we would like thank you for your interest in working with Alliance.