Commercial Strategy and Operations Manager

Join a Science-Led Consumer Healthcare Pioneer on an Exciting Growth Journey

Are you ready to be part of something extraordinary? At Alliance, we're a dynamic, science-led consumer healthcare organisation specialising in advanced skincare solutions and vitamins, minerals & supplements (VMS). Backed by innovation and driven by purpose, we're on an exciting journey of transformation and growth — expanding our reach, enhancing our brands, and bringing cutting-edge products to more consumers across the globe.

As we continue to evolve, we’re looking for passionate, curious, and driven individuals to join us. If you’re excited by the opportunity to shape the future of health and wellness in a fast-paced, entrepreneurial environment — this is your moment.

We have lots of interesting opportunities across all areas of the business, click here.
Alliance - Our opportunities

As the Commercial Strategy and Operations Manager, your job purpose is to

• Drive revenue growth and market penetration for pharmaceutical and healthcare products across e-commerce platforms (marketplaces, online pharmacies) and pharmacy channels (pharmacies, purchasing groups, wholesalers, hospitals) and
• Manage commercial strategy, key account relationships, B&M and on-line sales performance while ensuring compliance with French and EU pharmaceutical regulations.

What you’ll be doing as the Commercial Strategy and Operations Manager

• Manage relationships with key accounts, wholesalers, purchasing groups, distributors, and ecommerce partners for our Consumer Health Care (CHC) and Pharma portfolio.
• Define and execute a clear CHC portfolio channel strategy, aligned with brand and global priorities
• Identify and prioritize key customer targets to drive growth in sales and profitability
  Lead commercial initiatives across pharmacy groups and e-commerce platforms (Amazon, online pharmacies, etc.)
• Maximize performance across the current French CHC portfolio by managing sales, margin, ROI, and budgets
• Lead pricing strategy, including price increase processes, to protect margins and support revenue goals
• Monitor stock and shelf-life issues with Sales & Operational teams; proactively manage supply and inventory risks
• Align closely with marketing teams for forecasting, promotional planning, and product prioritization
• Support onboarding and management of new clients and partners (contracts, pricing, credit, etc.)
• Contribute to and assess new project evaluations (product launches, commercial partnerships, salesforce support, promotion strategies etc.)
• Collaborate on the creation of tailored commercial and marketing tools per customer segment
• Track market, competitor, and regulatory trends to anticipate risks and opportunities

What we are looking for in our Commercial Strategy and Operations Manager, someone who has / is

• A postgraduate diploma or degree in business (e.g., sales & marketing, management).
• A proven track record in a commercial healthcare environment, particularly in:
  
  • Over The Counter (OTC), Consumer Healthcare, dermo-cosmetics, vitamins, supplements, or medical devices
  • Key Account Management across pharmacy, Para pharmacy and e-commerce channels, pharmacy buying groups and virtual pharmacy chains
• Experience managing digital and online sales platforms such as Amazon, e-pharmacies, or broader e-commerce ecosystems
• A solid understanding of French healthcare and regulatory frameworks relevant to OTC and consumer health products
• Experience in go-to-market strategy design, market segmentation, and channel prioritization
• Demonstrates success in business planning, sales forecasting, and performance optimization
• Strong capability to work across cross-functional teams (marketing, medical, regulatory, supply) to execute on commercial plans
• Prior experience in scaling commercial operations within a growth-oriented or entrepreneurial organization is a strong plus
• Strategic, results-oriented professional with a strong entrepreneurial mindset and a passion for commercial excellence.
• Effective negotiator and influencer, with strong stakeholder management skills at all levels
• Commercially astute, with the ability to maximize ROI through structured business planning and partner engagement
• Adaptable, solution-oriented, and data-driven, natural problem solver, independent and driven, with a strong sense of urgency and ownership
• Strategic thinker, capable of building and optimizing commercial models (customer segmentation, channel strategy, distribution models, Go to market models)
• Proactive and hands-on, with a sharp focus on driving commercial performance and operational efficiency
• Collaborative team player, well-suited to small, cross-functional & multicultural structures
• Fluent in French and professionally proficient in English

Why join us?

At Alliance, you’ll be part of a purpose-driven business that empowers people. We offer a supportive, collaborative culture with real opportunities to grow your career as we grow our brands.

We offer great benefits which include.

• A competitive salary and discretionary annual bonus
• Holiday allowance - 25 days per annum
• Comprehensive health insurance
• Medical and life insurance
• Teleworker allowance
• Transport reimbursement (up to 75%)
• Luncheon Vouchers
• Global employee recognition scheme
• Employee referral scheme

If you are looking to make a difference and be part of something exciting, we’d love to hear from you