Job Title: HR Co-Ordinator (US)
Reporting to: Associate Director, HR Business Partnering
Team: Global HR
Location: Cary, US (hybrid 2 days)
Hours: Part-time, approximately 30 hours per week
The purpose of the HR Co-ordinator (US) is to
- Provide high-quality, operational HR support to employees and leaders across the United States.
- Focus on day-to-day HR administration, employee support, payroll and benefits coordination and office and safety support, working closely with central HR teams and third-party providers.
What you’ll be responsible for
HR operations & employee support
- Act as the first point of contact for general HR queries from US-based employees and Line Managers.
- Provide guidance on HR processes, policies, and procedures, escalating complex matters as appropriate.
- Support employee lifecycle activities, including onboarding, contractual changes, and leaver processes.
- Maintain accurate employee records and ensure data integrity across HR systems.
Payroll, benefits & third-party coordination
- Coordinate US payroll and benefits administration in partnership with external providers.
- Act as the liaison between employees, third-party providers and the UK-based HR Service & Delivery Manager.
- Support annual benefits renewals and employee communications relating to payroll and benefits.
Employee relations support
- Provide administrative and coordination support for employee relations matters.
- Prepare documentation, letters, and records as required, escalating issues that require senior HR input.
Office management & safety (Cary office)
- Provide coordination support for office management activities at the Cary office.
- Support health and safety administration and compliance activities, within a defined scope.
- Liaise with the Global Facilities team as required.
Compliance & policy support
- Support the implementation of HR policies and ensure they are consistently applied.
- Coordinate annual policy reviews with retained third-party providers.
- Support audits, reporting, and compliance requirements as needed.
Collaboration & escalation
- Work closely with UK-based HR colleagues, including Talent Acquisition, Talent Development, and HR Service & Delivery.
- Escalate complex, sensitive, or high-risk matters to senior HR leadership in a timely manner.
What we are looking for
- Proven experience in an HR administrative or coordination role within the US.
- Strong working knowledge of US HR processes, employment practices, and compliance requirements.
- Hands‑on experience coordinating payroll and benefits with third‑party providers.
- Exceptional organisational skills and high attention to detail.
- Ability to work independently, manage competing priorities, and thrive in a remote environment.
- Professional, empathetic, and people‑focused communication style.
- Experience supporting a multi‑state US workforce with varied employment regulations.
- Exposure to health & safety responsibilities or basic office management tasks.
- Experience collaborating with global or UK‑based HR teams.
- Demonstrates a people‑first mindset while balancing operational needs, acting with clarity, consistency, confidentiality, and strong judgment.
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