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Job Title: HR Co-Ordinator (US)
Reporting to: Associate Director, HR Business Partnering
Team: Global HR
Location: Cary, US (hybrid 2 days)
Hours: Part-time, approximately 30 hours per week

The purpose of the HR Co-ordinator (US) is to

  • Provide high-quality, operational HR support to employees and leaders across the United States.
  • Focus on day-to-day HR administration, employee support, payroll and benefits coordination and office and safety support, working closely with central HR teams and third-party providers.

What you’ll be responsible for

HR operations & employee support

  • Act as the first point of contact for general HR queries from US-based employees and Line Managers.
  • Provide guidance on HR processes, policies, and procedures, escalating complex matters as appropriate.
  • Support employee lifecycle activities, including onboarding, contractual changes, and leaver processes.
  • Maintain accurate employee records and ensure data integrity across HR systems.

Payroll, benefits & third-party coordination

  • Coordinate US payroll and benefits administration in partnership with external providers.
  • Act as the liaison between employees, third-party providers and the UK-based HR Service & Delivery Manager.
  • Support annual benefits renewals and employee communications relating to payroll and benefits.

Employee relations support

  • Provide administrative and coordination support for employee relations matters.
  • Prepare documentation, letters, and records as required, escalating issues that require senior HR input.

Office management & safety (Cary office)

  • Provide coordination support for office management activities at the Cary office.
  • Support health and safety administration and compliance activities, within a defined scope.
  • Liaise with the Global Facilities team as required.

Compliance & policy support

  • Support the implementation of HR policies and ensure they are consistently applied.
  • Coordinate annual policy reviews with retained third-party providers.
  • Support audits, reporting, and compliance requirements as needed.

Collaboration & escalation

  • Work closely with UK-based HR colleagues, including Talent Acquisition, Talent Development, and HR Service & Delivery.
  • Escalate complex, sensitive, or high-risk matters to senior HR leadership in a timely manner.

What we are looking for

  • Proven experience in an HR administrative or coordination role within the US.
  • Strong working knowledge of US HR processes, employment practices, and compliance requirements.
  • Hands‑on experience coordinating payroll and benefits with third‑party providers.
  • Exceptional organisational skills and high attention to detail.
  • Ability to work independently, manage competing priorities, and thrive in a remote environment.
  • Professional, empathetic, and people‑focused communication style.
  • Experience supporting a multi‑state US workforce with varied employment regulations.
  • Exposure to health & safety responsibilities or basic office management tasks.
  • Experience collaborating with global or UK‑based HR teams.
  • Demonstrates a people‑first mindset while balancing operational needs, acting with clarity, consistency, confidentiality, and strong judgment.

Contact Us

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