Senior Technical Manager

Join a Science-Led Consumer Healthcare Pioneer on an Exciting Growth Journey

Are you ready to be part of something extraordinary? At Alliance, we're a dynamic, science-led consumer healthcare organisation specialising in advanced skincare solutions and vitamins, minerals & supplements (VMS). Backed by innovation and driven by purpose, we're on an exciting journey of transformation and growth — expanding our reach, enhancing our brands, and bringing cutting-edge products to more consumers across the globe.

As we continue to evolve, we’re looking for passionate, curious, and driven individuals to join us. If you’re excited by the opportunity to shape the future of health and wellness in a fast-paced, entrepreneurial environment — this is your moment.

As the Senior Technical Manager your job purpose is to

• Play a critical leadership role in ensuring product quality, regulatory compliance, and continuous improvement across the consumer healthcare product portfolio
• Oversee technical quality operations, manage quality systems, and serve as the primary technical quality expert within the organisation.
• Define and deliver an appropriate portfolio of technical projects to time, cost and quality
• Devise and deliver strategies to mitigate or remedy technical risks/issues to ensure continuity of supply including raw material or process changes within the portfolio.
• Manage the Technical Team ensuring they are aligned with global and regional business needs and objectives
• Manage and prepare the budget, forecasting spends and adhere to it.

What you’ll be doing

Leadership & People Development

• Manage / Lead the Technical team acting as line manager, mentor and role model
• Foster a culture of quality, compliance, and continuous improvement.
• Develop succession plans and drive technical capability building.

Quality Leadership & Oversight

• Lead quality assurance and technical quality activities across contract manufacturers (CMOs), and third-party suppliers.
• Act as SME for GMP, GDP, and relevant GxP regulations in consumer healthcare.
• Lead product quality reviews (PQRs), deviation management, and CAPA oversight.
• Serve as Quality lead for technical transfer, validation, and new product introduction (NPI) projects.
• Work closely with the Quality Project Manager to ensure technical projects are aligned and co-ordinated.
• Deliver other business projects as required

Quality Systems & Compliance

• Ensure robust implementation and maintenance of Quality Management Systems (QMS).
• Monitor, assess, and improve quality metrics (e.g. deviations, complaints, right-first time).
• Conduct internal audits and host external inspections (e.g. MHRA, FDA).
• Drive continuous improvement initiatives and process standardisation.

Technical Support

• Provide expert technical guidance on quality issues related to formulation, packaging, stability, and shelf life.
• Support troubleshooting activities related to product quality and manufacturing issues.
• Evaluate and approve technical documentation, including specifications, validation protocols, and change controls.

Cross-functional Collaboration

• Partner with Regulatory, R&D, Manufacturing, Supply Chain, and Commercial teams to ensure quality is embedded throughout the product lifecycle.
• Work closely with CMO’s to ensure that Alliance products are appropriately validated.
• Represent the Quality department in cross-functional governance meetings and project reviews.

What we are looking for

• A bachelor's degree (or higher) in Pharmacy, Chemistry, Life Sciences, or related discipline.
• Extensive experience in Quality/Technical roles within the consumer healthcare, pharmaceutical, or OTC sector.
• Deep knowledge of GMP, ICH guidelines, ISO standards, and global regulatory requirements.
• Proven track record of leading quality initiatives, managing audits, and resolving complex quality issues.
• Experience working with contract manufacturers or global supply chains would be highly advantageous
• Lean Six Sigma certification or similar process improvement credentials would be useful
• Experience with digital quality systems (e.g., TrackWise, Veeva, SAP QM) would also be highly regarded
• Strong leadership and influencing skills
• High attention to detail with analytical problem-solving ability
• Excellent communication and stakeholder management
• Adaptable, proactive, and quality-driven mindset
• Project management and prioritisation skills

Why join us?

At Alliance, you’ll be part of a purpose-driven business that empowers people. We offer a supportive, collaborative culture with real opportunities to grow your career as we grow our brands.

We offer great benefits which include.

• Competitive salary and discretionary bonus.
• 25 days holiday per annum + one celebration day + one volunteering day + plus 8 bank holidays (pro rata)
• Option to buy an additional 10-days holiday per annum (subject to start date).
• Pension – doubled up to a maximum of 10% (EG – If you as an employee contribute 5% and above, Alliance will contribute 10%, or if you contribute 4% Alliance will contribute 8%)
• Life assurance – 4 x basic salary
• Health cash plan and Private medical cover free for the employee, with the option to add a partner, and children to up to the age of 24 in full time education.
• Eye care assistance (every 2 years)
• Free annual flu vaccine
• Employee assistance programme which incorporates “Perks at Work” (retailer and gym membership discounts),
• Cycle scheme for electric and push bikes
• Electric vehicle scheme with Tusker (terms apply)
• Agile working, and family friendly policies.
• Global employee recognition scheme.
• Employee referral scheme - £1,000 for a successful hire

If you are looking to make a difference and be part of something exciting, we’d love to hear from you